作者曹瑞敏
姓名汉语拼音Cao Ruimin
学号2019000012040
培养单位兰州财经大学
电话15346944312
电子邮件516321154@qq.com
入学年份2019-9
学位类别专业硕士
培养级别硕士研究生
一级学科名称新闻与传播
学科代码0552
授予学位文学硕士
第一导师姓名王一婕
第一导师姓名汉语拼音Wang Yijie
第一导师单位兰州财经大学
第一导师职称副教授
第二导师姓名王玉明
第二导师姓名汉语拼音Wang Yumin
第二导师单位河西学院
题名风险社会视阈下地方政府应对公共安全事件危机传播研究
英文题名Research on The Local Governments Response to The Crisis Communication of Public Security Events from The Perspective of Risk Society
关键词风险社会 地方政府 公共安全事件 危机传播
外文关键词Risk society;Local government;Public safety events;Crisis communication
摘要

地方政府作为公共安全事件的直接负责部门,其危机应对能力和危机处理能力关系到社会的稳定、民众对政府的满意度和信任度,所以必须优危机传播路径与机制,应对风险社会中频繁发生的公共安全事件。

本文以风险社会为背景,以上海外滩踩踏事件、山东非法疫苗事件和白银景泰山地越野马拉松事件为案例,通过案例分析法和问卷调查法对地方政府应对公共安全事件危机传播进行研究。主要研究的问题有两个,第一,地方政府应对公共安全事件危机传播存在的问题有哪些。第二,地方政府应对公共安全事件危机传播面临哪些挑战。具体研究过程如下:首先对危机事件管理现状和政府危机管理逻辑进行分析,通过对具体案例的信息传播活动进行分析,发现三个案例危机传播过程中的异同点,对风险社会地方政府应对公共安全事件危机传播可能存在的问题进行总结和假设其次,通过问卷调查法,根据对受众获取信息的渠道、事件发生后对媒体和政府的期望,以及事件发生后关注的信息种类等分析,总结出风险社会地方政府应对公共安全事件危机传播面临的挑战。

通过分析和研究发现,地方政府应对共安全事件存在的主要问题有三个:第一,地方政府官员新媒体素养有待提升。第二,公共安全事件的舆论引导机制有待完善。第三,地方政府缺乏与公众高效的对话机制。地方政府应对公共安全事件危机传播面临的主要挑战有以下三个:第一,全媒体时代危机传播路径嬗变;第二,风险社会中公共安全事件频繁发生;第三,地方政府应急管理能力亟待提升。最后,笔者针对其存在的问题和面临的挑战,与问卷调查结果相结合,有针对性地提出三点优化地方政府应对公共安全事件危机传播的策略。第一,提升地方政府应对风险社会的能力。第二,增强全媒体时代地方政府舆情应对机制。第三,优化公共安全事件危机传播的路径与机制

英文摘要

As the department directly responsible for public security events, the local governments ability to respond to and deal with crisis is related to social stability, public satisfaction and trust in the government, so it is necessary to optimize the path and mechanism of crisis communication, dealing with public security incidents in the risk society.

Taking the risk society as the background,taking the stampede on the bund in Shanghai, the illegal vaccine event in Shandong and the Baiyin Jingtai mountain cross-country marathon as cases, this paper studies the response of local governments to the crisis communication of public security events through case analysis and questionnaire survey. The main research questions are as follows: First, what are the problems of the local governments response to the crisis communication of public security incidents. Second, the local government to deal with public security incidents crisis communication challenges. The specific research process is as follows: Firstly, it analyzes the current situation of crisis event management and the logic of government crisis management. Through the analysis of the information communication activities of specific cases, it finds the similarities and differences in the process of crisis communication of the three cases, and summarizes and assumes the possible problems of local governments in risk society in dealing with the crisis communication of public security events;secondly,through the questionnaire survey method, based on the audience access to information, after the incident on the media and the government’s expectations, as well as after the incident on the type of information, etc. , this paper summarizes the challenges faced by local governments in dealing with the crisis communication of public security incidents under the new environment.

Through analysis and summary, it is found that there are three main problems in local governments response to public security incidents: First, the new media literacy of local government officials needs to be improved. Second, the public opinion guiding mechanism of public security events needs to be improved. Third, local governments lack effective dialogue with the public.There are three main challenges that local governments face in dealing with the crisis communication of public security incidents: First, the transmutation of crisis communication route in the all-media era; second, the frequent occurrence of public security incidents in the risk society; and third, the local government emergency management ability urgently needs to enhance. Finally, according to the existing problems and challenges, the author puts forward three strategies to optimize the local governments response to public security incidents. First, improve the ability of local government to deal with the risk society. Second, strengthen the local government public opinion response mechanism in the media era. Thirdly, optimize the path and mechanism of public security event crisis communication.

学位类型硕士
答辩日期2022-05-29
学位授予地点甘肃省兰州市
语种中文
论文总页数81页
参考文献总数77
馆藏号0004699
保密级别公开
中图分类号G21/134
文献类型学位论文
条目标识符http://ir.lzufe.edu.cn/handle/39EH0E1M/32567
专题商务传媒学院
推荐引用方式
GB/T 7714
曹瑞敏. 风险社会视阈下地方政府应对公共安全事件危机传播研究[D]. 甘肃省兰州市. 兰州财经大学,2022.
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