MBA教育中心知识库

随着科学技术的不断发展，信息化技术被引入到各级医院当中，不但极大的提升了医院的工作效率和管理水平，也为广大患者带来了更为优质、便捷、人性化的医疗服务。近些年，在高质量发展的时代主旋律下，我国各级医院更加追求信息化方面的进步与革新，以更好的应对外部激烈的竞争环境和内部复杂的管理局势。对于医院而言，引进先进的医疗设备信息化系统是发展中的应有之举，但如何优化医疗设备信息化管理体系，降低医院的设备维护成本，提升临床及教学方面的水平和质量，是摆在医院面前的关键问题。

将全面质量管理纳入到医院医疗设备信息化建设当中，实现两者的有机结合和良性互动，对于院方、患者以及整个社会和谐发展都具有重要意义。基于此，本文采用理论与实践相结合的方法，以全面质量管理理论为基础，对成都市YN医院医疗设备信息化建设问题进行了深入论述。文章首先概括了研究背景、国内外研究现状，解释了全面质量管理的理论。接着，文章从医院发展现状、医院信息化发展历程、实施全面质量管理的必要性三个方面分析了成都市YN医院医疗设备信息化建设现状。再次，文章通过调查发现，成都市YN医院医疗设备信息化建设存在的问题主要是全员质量管理意识薄弱；系统的稳定性和安全性较差；系统界面交互性和友好性较差；系统功能不够健全完善等问题。最后，文章基于全面质量管理的视角，从决策引导、内部管理、技术更新、政府扶持四个方面提出了该院医疗设备信息化建设的优化方案，并提出了富有针对性和科学性的保障措施，旨在推动以成都市YN医院为代表的公立医院实现信息化发展的新成果，实现良好的经济效益和社会效益，真正构建起质量过硬、体系完善的智慧医疗服务新模式。

With the continuous development of science and technology, information technology has been introduced to hospitals at all levels, which not only greatly improves their work efficiency and management level, but also brings more high-quality, convenient and humanized medical services for the many patients. In recent years, in the background of high-quality development, hospitals at all levels in China have been pursuing more progress and innovation in informatization, so as to better cope with the fierce external competition and the complex internal management. For hospitals, the introduction of advanced medical equipment information system is a necessary move in the development, but how to optimize the medical equipment information management system, reduce the cost of equipment maintenance, improve the level and quality of clinical and  teaching, are the key issues for the hospital.

It is of great significance to bring Total Quality Control (TQM) into the hospital medical equipment information construction and to realize the combination and interaction of the two, for the harmonious development of the hospital, patients and the whole society. Based on this, this paper adopts the method of combining theory with practice, based on the theory of total quality management, the medical equipment information construction of Chengdu YN Hospital has been deeply discussed. This paper first summarizes the research background, domestic and foreign research status, and explains the theory of total quality management. Then, the article analyzes the current situation of medical equipment informatization construction of Chengdu YN Hospital from three aspects: the development status of hospital informatization, the development course of hospital informatization and the necessity of implementing total quality management. Thirdly, through the investigation, the article found that the main problem of medical equipment information construction of Chengdu YN Hospital is the weak quality management consciousness of the whole staff, the stability and security of the system are poor, the interactivity and friendliness of the system interface are poor, and the system function is not complete and perfect. Finally, based on the perspective of total quality management, from four aspects of the decision-making guide, internal management, technology updates, government support, the article put forward the optimization scheme of the hospital medical equipment information construction, and puts forward some targeted and scientific protection measures, aimed at promoting regional hospital, represented by Chengdu YN Hospital,the new achievements in the development of informatization, to achieve good economic and social benefits, and truly build a new mode of intelligent medical service with excellent quality and perfect system.