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作者 | 张睿![]() |
姓名汉语拼音 | zhangrui |
学号 | 2018000011527 |
培养单位 | 兰州财经大学 |
电话 | 18693085838 |
电子邮件 | 836358599@qq.com |
入学年份 | 2018-9 |
学位类别 | 专业硕士 |
培养级别 | 硕士研究生 |
一级学科名称 | 工商管理硕士(MBA) |
学科代码 | 1251 |
第一导师姓名 | 董原 |
第一导师姓名汉语拼音 | DongYuan |
第一导师单位 | 兰州财经大学 |
第一导师职称 | 教授 |
题名 | 天润公司员工绩效考核体系优化研究 |
英文题名 | Research on the Optimization of Employee Performance Appraisal System of Tianrun Company |
关键词 | 企业 绩效考核体系 优化 双赢 |
外文关键词 | Enterprise ; Performance appraisal system ; Optimization ; Win-win |
摘要 | 摘 要 民营企业要适应市场环境的新常态,就要提高自身的核心竞争力,强化现代公司管理。绩效管理是企业管理的重要内容之一,绩效考核是绩效管理的核心,有效的绩效考核体系可以提高公司的效益,增强公司的核心竞争力。 本文以天润公司为例,以绩效管理的相关文献为基础,通过问卷调查的方式,从考核目标设置、考核指标及权重、考核周期、考核流程四个方面为切入点,分析得出天润公司的绩效考核体系存在以下四个问题,员工绩效目标与企业总体战略规划目标脱节、绩效考核指标及权重设计不合理、绩效考核结果缺少反馈与沟通、绩效考核缺少申诉机制等问题,针对存在的问题,采用BSC平衡计分卡和KPI关键绩效指标法,从财务、内部运营、客户和学习成长四个维度对其绩效考核体系的目标与原则、绩效考核体系的手段、绩效结果反馈及应用、绩效申诉与处理进行优化设计;论文的最后,分别从组织和制度两个视角提出保障天润公司绩效考核有效实施的措施。 通过本文研究,提出优化天润公司现行的绩效考核体系的方案。该方案的实施,将有利于满足员工的工作需求,促进公司总体战略规划目标的实现,实现公司、员工的双赢。 |
英文摘要 | Abstract In order to adapt to the new normal of market environment, private enterprises should improve their core competitiveness and strengthen modern company management.Performance management is one of the important contents of enterprise management, performance appraisal is the core of performance management, effective performance appraisal system can improve the efficiency of the company, enhance the core competitiveness of the company. This paper takes Tianrun Company as an example, Based on relevant literature of performance management, through questionnaire survey,Starting from four aspects of assessment target setting, assessment index and weight, assessment cycle and assessment process,The analysis shows that there are some problems in the current performance appraisal system of Tianrun Company, such as disconnection between performance appraisal target and enterprise overall strategic planning target, unreasonable design of performance appraisal index and weight, lack of feedback and communication of performance appraisal result, lack of appeal mechanism of performance appraisal, etc.To solve the existing problems, BSC balanced scorecard and KPI key performance indicator method are adopted.Optimize the design of the objectives and principles of the performance appraisal system, the means of the performance appraisal system, the feedback and application of the performance results, and the performance appeal and processing from the four dimensions of finance, internal operation, customers and learning and growth;At the end of the paper, the measures to ensure the effective implementation of tianrun company's performance appraisal are put forward from two perspectives of organization and system. Through the research of this paper, put forward the optimization of tianrun company's current performance appraisal system.The implementation of this program will help to meet the work needs of employees, promote the realization of the company's overall strategic planning objectives, and achieve a win-win situation for the company and employees. |
学位类型 | 硕士 |
答辩日期 | 2021-12-15 |
学位授予地点 | 甘肃省兰州市 |
语种 | 中文 |
论文总页数 | 53 |
参考文献总数 | 41 |
馆藏号 | 0004051 |
保密级别 | 公开 |
中图分类号 | F203.9/902 |
文献类型 | 学位论文 |
条目标识符 | http://ir.lzufe.edu.cn/handle/39EH0E1M/30993 |
专题 | MBA教育中心 |
推荐引用方式 GB/T 7714 | 张睿. 天润公司员工绩效考核体系优化研究[D]. 甘肃省兰州市. 兰州财经大学,2021. |
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