MBA教育中心知识库

With the continuous development of society and economy in our country, different industries and fields have also begun to undergo rapid changes. The same is true for the Railway Corporation, which continues to strive towards market-oriented reform, and the performance evaluation of the railway transportation industry has also begun to receive attention. The survival and development of enterprises require sufficient funds for maintenance. Therefore, optimizing performance evaluation to improve the management level and production efficiency of enterprises can effectively attract social capital investment. At present, there are many problems in the performance evaluation system of railway transportation enterprises, especially for enterprises with market-oriented reform as their goal. Performance evaluation has become a stumbling block to their development, which is not conducive to the overall development of the industry. Therefore, this thesis takes Lanzhou Railway Bureau Group as a research case, attempting to design a performance evaluation system that is in line with the company's development strategy goals through the use of scientific and reasonable analysis methods and tools, in order to stimulate the work enthusiasm of enterprise employees.

Firstly, based on the literature research method, this thesis conducts research on the current situation of performance evaluation both domestically and internationally, and elaborates on the shortcomings of performance evaluation in railway transportation enterprises. Secondly, this thesis describes the relevant concepts of performance evaluation and summarizes relevant theories, including incentive theory, contingency theory, and system theory, providing theoretical support for the research of the paper. Thirdly, this thesis uses the questionnaire survey method to analyze the problems and reasons for the performance evaluation of Lanzhou Railway Bureau Group. Fourthly, based on practical problems, it is necessary and feasible to optimize the performance evaluation system of Lanzhou Railway Bureau Group by introducing a balanced scorecard. Based on the Analytic Hierarchy Process, the performance evaluation index system of Lanzhou Railway Bureau Group was optimized from four dimensions: finance, customers, operational processes, and learning and growth. At the same time, feedback and application of the company's performance evaluation results were improved. In addition, to ensure the smooth implementation of the optimized performance evaluation system, this thesis also proposes guarantee measures from four levels: system, organization, culture, and personnel.