作者毕天宇
姓名汉语拼音bitianyu
学号2021000009001
培养单位兰州财经大学
电话15006345042
电子邮件1208420193@QQ.com
入学年份2021-9
学位类别学术硕士
培养级别硕士研究生
学科门类管理学
一级学科名称工商管理
学科方向企业管理
学科代码120202
第一导师姓名郭学军
第一导师姓名汉语拼音guoxuejun
第一导师单位兰州财经大学
第一导师职称副教授
题名产品创新故事对消费者冲动性购买意愿的影响研究
英文题名A Research of the Effect of Product Innovation Stories on Consumers' Impulsive Purchase Intention
关键词产品创新故事 消费者灵感 冲动性购买意愿 认知灵活性
外文关键词Product innovation story; Consumer inspiration; Impulsive purchase intention; Cognitive flexibility
摘要
在当下产品快速迭代的市场环境中,企业的创新成败往往由消费者对新产品的市场接受程度决定。企业为了吸引消费者的关注和好感,采取多种新产品营销沟通策略。但如何选择适合传达新产品亮点的营销策略,一直是理论和实践关注的重点。在决定如何传达产品创新价值的问题上,企业发现人们天生倾向于故事性的思维习惯,以故事的形式进行营销比传统广告更能有效地打动人心。
在开展新产品营销中,企业能够将叙事过程与产品创新过程相结合,以产品创新故事形式形成更鲜明的新产品形象及用户间情感联结,从而提高新产品的市场接受度。在产品创新故事中企业或是通过强调洞察力在推动产品创新中的作用,反映意外的灵感和顿悟在促进产品创新方面的作用,或是通过展现新产品开发人员通过结构化、精心规划和艰苦的工作来实现产品创新的表达,而这两种表达对消费者冲动性购买意愿的影响效果仍有待研究。本研究基于线索利用理论和消费者灵感理论,探究不同类型的产品创新故事对消费者冲动性购买意愿的影响,并验证消费者灵感的中介作用与认知灵活性的调节作用。本研究采用实验法,对参与实验被试者的心理数据与真实感受进行采集,并通过 T 检验分析、方差分析、中介机制分析,进而验证本文提出的研究假设。
研究结果显示:相对于努力型产品创新故事,洞察力型产品创新故事更能提升消费者冲动性购买意愿;相对于努力型产品创新故事,洞察力型产品创新故事更能激发消费者灵感;消费者灵感正向影响冲动性购买意愿;消费者灵感在产品创新故事与消费者冲动性购买意愿中起中介作用;认知灵活性调节产品创新故事
对消费者灵感的影响。
基于本研究的实证结果,向企业提出以下建议:首先,企业在新产品营销时应注重利用产品创新故事等策略,通过产品创新故事传达新产品的价值有助于提升市场接受程度;其次,企业应该深入挖掘并宣传能够激发消费者灵感的产品创新故事要素,并在推广过程中突出展示这些要素以赢得消费者的喜爱;最后,为了获得更好的市场响应,企业应该为特定细分市场和消费者定制与其偏好匹配的产品创新故事,选择适合目标受众特征的故事风格。
英文摘要
In the market environment of rapid product iteration, the key factor for the success or failure of enterprise innovation often lies in the market acceptance of new products by consumers. In order to get more consumers' attention and love, enterprises adopt various new product marketing communication strategies, what kind of new product marketing communication strategy to convey the highlights of the new product has been a hot spot of theoretical and practical attention, due to the natural habit of human narrative thinking, story marketing is more attractive than traditional advertising.

 

In the development of new product marketing, enterprises can combine the narrative process with the product innovation process to form a more distinctive image of the new product and the emotional connection between users in the form of product innovation story, thus improving the market acceptance of the new product. In product innovation stories companies either reflect the role of unexpected inspiration and epiphanies in promoting product innovation by emphasizing the role of insight in driving product innovation, or show the expression that new product developers achieve product innovation through structured, well-planned, and painstaking work, and the effects of these two expressions on consumers' impulsive purchase intentions remain to be investigated. Based on consumer inspiration theory, this.study investigates the effects of different types of product innovation stories on consumers' impulsive purchase intentions and verifies the mediating role of consumer inspiration and the moderating role of cognitive flexibility. This study adopts the experimental method to collect the psychological data and real feelings of the subjects participating in the experiment, and analyzes them through T-test analysis, ANOVA, and

mediating mechanism analysis, and then verifies the research hypotheses proposed in this paper.

The results of the study show that: relative to effort-based product innovation stories, insight-based product innovation stories are more likely to enhance consumers' impulsive purchase intention; relative to effort-based product innovation stories, insight-based product innovation stories are more likely to stimulate consumer inspiration; consumer inspiration positively influences impulsive purchase intention; consumer inspiration mediates the relationship between product innovation stories and consumers' impulsive purchase intention; cognitive flexibility moderates the relationship between product innovation stories and consumer inspiration.

Based on the empirical findings, this study provides some reference suggestions for enterprises as follows: (1) Enterprises need to focus on the use of product innovation stories and other related strategies for new product marketing, and new product marketing communication through product innovation stories can help to improve the market acceptance of new products; (2) Enterprises should fully explore and promote the elements of product innovation stories that can enhance consumer inspiration, and emphasize the importance of this element in communication to gain consumers' favor ability; (3) Enterprises should fully explore and promote the elements of product innovation stories that can enhance consumer inspiration, and emphasize the elements of product innovation stories to gain consumers' favor ability in communication.

学位类型硕士
答辩日期2024-05-26
学位授予地点甘肃省兰州市
语种中文
论文总页数71
参考文献总数110
馆藏号0006177
保密级别公开
中图分类号F27/214
文献类型学位论文
条目标识符http://ir.lzufe.edu.cn/handle/39EH0E1M/36556
专题工商管理学院
推荐引用方式
GB/T 7714
毕天宇. 产品创新故事对消费者冲动性购买意愿的影响研究[D]. 甘肃省兰州市. 兰州财经大学,2024.
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