Integrating values, ascribed responsibility and environmental concern to predict customers' intention to visit green hotels: the mediating role of personal norm

doi:10.3389/fpsyg.2023.1340491

	Integrating values, ascribed responsibility and environmental concern to predict customers' intention to visit green hotels: the mediating role of personal norm
	Dong, Zheng 1; He, Chang 2; Hu, Tianyang 3; Jiang, Tianfeng4
	2024-01-08
发表期刊	FRONTIERS IN PSYCHOLOGY
卷号	14
摘要	Introduction It is crucial to understand the environmental friendly behavior of tourists. The utilization of natural resources by the tourists poses a significant threat to environmental sustainability. Fostering environmental friendly practices within tourism industry will help to protect future generation. The current study will evaluate the influence of values, ascribed responsibility, environmental concern and personal norms on customers' intention to visit green hotels. Furthermore, it will assess the mediating effect of personal norms via ascribed responsibility and environmental concern.Methods The study collected data from Data 347 customers through a questionnaire survey method. Partial least square-structural equation model (PLS-SEM) was employed for the analysis of data.Results and discussion The findings indicate that values are significant factors affecting ascribed responsibility and environmental concern. Environmental concern direct impact on intention was insignificant. However, the environmental concern significantly affect intention to visit green hotels via personal norms indicating full mediating impact of personal norms.
关键词	bipshperic values WILLINGNESS-TO-PAY altruistic values VALUE ORIENTATIONS egoistic values BIOSPHERIC VALUES ascribed responsibility PLANNED BEHAVIOR environmental concern PLS-SEM personal norms CONSUMERS tourism industry ATTITUDE SUSTAINABILITY PRODUCTS BELIEFS
DOI	10.3389/fpsyg.2023.1340491
收录类别	SSCI
ISSN	1664-1078
语种	英语
WOS研究方向	Psychology
WOS类目	Psychology, Multidisciplinary
WOS记录号	WOS:001152851300001
出版者	FRONTIERS MEDIA SA
原始文献类型	Article
引用统计	被引频次：5[WOS] [WOS记录] [WOS相关记录]
文献类型	期刊论文
条目标识符	http://ir.lzufe.edu.cn/handle/39EH0E1M/35665
专题	工商管理学院
通讯作者	He, Chang
作者单位	1.Qingdao Univ, Business Coll, Qingdao, Peoples R China; 2.Shandong Jianzhu Univ, Sch Business, Jinan, Peoples R China; 3.Univ Birmingham, Business Sch, Birmingham, England; 4.Lanzhou Univ Finance & Econ, Coll Business Adm, Lanzhou, Peoples R China
推荐引用方式 GB/T 7714	Dong, Zheng,He, Chang,Hu, Tianyang,et al. Integrating values, ascribed responsibility and environmental concern to predict customers' intention to visit green hotels: the mediating role of personal norm[J]. FRONTIERS IN PSYCHOLOGY,2024,14.
APA	Dong, Zheng,He, Chang,Hu, Tianyang,&Jiang, Tianfeng.(2024).Integrating values, ascribed responsibility and environmental concern to predict customers' intention to visit green hotels: the mediating role of personal norm.FRONTIERS IN PSYCHOLOGY,14.
MLA	Dong, Zheng,et al."Integrating values, ascribed responsibility and environmental concern to predict customers' intention to visit green hotels: the mediating role of personal norm".FRONTIERS IN PSYCHOLOGY 14(2024).