Can AI really help? The double-edged sword effect of AI assistant on employees' innovation behavior

doi:10.1016/j.chb.2023.107987

	Can AI really help? The double-edged sword effect of AI assistant on employees' innovation behavior
	Yin, Meng1 ; Jiang, Shiyao2 ; Niu, Xiongying 1
	2024-01
发表期刊	COMPUTERS IN HUMAN BEHAVIOR
卷号	150
摘要	With artificial intelligence (AI) replacing humans at work, creative work is becoming increasingly important for humans. Although AI may improve employees' innovation behavior, some evidence suggests a negative effect through employees' psychological well-being. To address these contradictory arguments, this study investigated the double-edged sword effect of AI-assistant intelligence on employees' innovation behavior based on the transactional model of stress. Two scenario-based experiments reveal that an AI assistant characterized as high intelligence has a positive indirect effect on employees' AI-enabled innovation behavior via creative self-efficacy, while the indirect effect is stronger when organizational AI readiness is higher than when it is lower. However, the same AI assistance has a negative indirect effect on employees' AI-enabled innovation behavior via STARA awareness when organizational AI readiness is low. These findings have pivotal implications for both management theory and practice.
关键词	Artificial intelligence Creative self-efficacy STARA awareness Organizational AI readiness Innovation behavior
DOI	10.1016/j.chb.2023.107987
收录类别	SSCI ; EI
ISSN	0747-5632
语种	英语
WOS研究方向	Psychology
WOS类目	Psychology, Multidisciplinary ; Psychology, Experimental
WOS记录号	WOS:001098859300001
出版者	PERGAMON-ELSEVIER SCIENCE LTD
EI入藏号	20234314972756
EI主题词	Artificial intelligence
EI分类号	461.4 Ergonomics and Human Factors Engineering ; 723.4 Artificial Intelligence ; 912.4 Personnel ; 971 Social Sciences
原始文献类型	Article
EISSN	1873-7692
引用统计	被引频次：15[WOS] [WOS记录] [WOS相关记录]
文献类型	期刊论文
条目标识符	http://ir.lzufe.edu.cn/handle/39EH0E1M/35469
专题	工商管理学院
通讯作者	Jiang, Shiyao
作者单位	1.Univ Int Business & Econ, Business Sch, Beijing 100029, Peoples R China; 2.Lanzhou Univ Finance & Econ, Sch Business Adm, Lanzhou 730020, Peoples R China
通讯作者单位	兰州财经大学
推荐引用方式 GB/T 7714	Yin, Meng,Jiang, Shiyao,Niu, Xiongying. Can AI really help? The double-edged sword effect of AI assistant on employees' innovation behavior[J]. COMPUTERS IN HUMAN BEHAVIOR,2024,150.
APA	Yin, Meng,Jiang, Shiyao,&Niu, Xiongying.(2024).Can AI really help? The double-edged sword effect of AI assistant on employees' innovation behavior.COMPUTERS IN HUMAN BEHAVIOR,150.
MLA	Yin, Meng,et al."Can AI really help? The double-edged sword effect of AI assistant on employees' innovation behavior".COMPUTERS IN HUMAN BEHAVIOR 150(2024).